Smart Lock Repair Glen Burnie

MacArthur Locks & Doors received an emergency call from a residential owner from Glen Burnie, MD, needing a smart lock repair. They were complaining about their malfunctioning electronic lock. For days, they noticed a clicking or grinding noise from the lock body whenever they tried to open or close it. We dispatched our expert locksmith right after the call. Upon inspection, we discovered that the smart lock was jammed. We resolved the problem by removing the lock's backplate first. Then, using compressed air, we gently cleaned the lock body and removed any dust or buildup that may be blocking normal function. Next, we reset the gears and tested the lock to see if the parts were able to move more smoothly. Reassembling the rest of the smart lock and reinstalling it on the door were the final steps before it finally worked again. The client was so thankful that we had it repaired in no time.

The latest features in garage door technology offer great convenience—until it breaks down. Most days, an electronic or smart door lock is a homeowner's best friend. We no longer have to stress losing our keys, being locked out, or running home to let someone in.

But what happens if the lock malfunctions or is broken? Unfortunately, many people believe that at that point, cutting-edge technology turns into their biggest enemy. Fortunately, you can make a few simple tweaks to make your smart lock functional again.

What Is a Smart Door Lock?

A smart door lock is a device that enables you to control access to your property remotely. For example, when you are away from home, you can use a phone or other device to open the door when someone needs to get in.

There are many kinds of smart locks, some of which work with other systems and compatible devices in your home or office. For example, it can be linked to voice-activated assistants like Google Assistant and Alexa from Amazon.

Why Is the Smart Lock Not Working?

The ability to remotely operate your door lock is one of the best things about smart locks. Smart locks are not foolproof, however. Occasionally, problems can make them cease functioning. The following are some typical reasons why a smart lock will not function:

Network problems

Your device and receiver connection may break or become unreliable if your network connectivity is poor. If the issue persists, try moving closer to the modem or router that gives your home internet access. Make sure your Wi-Fi extender or router (if applicable) has a good signal, and then check to see if you can reboot both devices by turning them off and back on. That could prevent your smart lock from connecting if your router has network issues. At this time, you may try a reboot or factory reset of the router.

Software problems

Check for updated app versions on both devices (the smartphone and the smart lock) and update if necessary. Sometimes, an app update can affect how the device communicates with your phone or Wi-Fi network.

Software bugs can occasionally lead to issues. However, before doing anything further, you can try updating your software (including operating systems) to the most recent version to see if it helps.

Hardware problems 

Hardware issues may prevent your smart lock from working. For instance, if it has recently been dropped or broken, internal damage can stop it from being connected via Bluetooth or Wi-Fi signals. If everything else appears in order, but nothing seems to function while attempting to open or close doors using a smartphone app, the hardware part may have a problem. At this point, it is ideal to contact your local locksmith like MacArthur Locks & Doors to handle the repair. However, before you get a locksmith to help you open these advanced smart locks, make sure they specialize in that kind of lock. 

Dead batteries

Almost all smart door locks run on batteries. When batteries run out, it can interfere with the connectivity of many battery-operated electrical devices, including smart locks. By replacing the dead battery with another one from another smart lock of the same make and model, you may quickly determine whether this is the case for you. We recommend replacing worn-out batteries with brand-new ones every six months or so.

Smart Lock Repair from Macarthur Locks & Doors

At MacArthur Locks & Doors, our team goes above and beyond to cater to each project's specific needs. We are trained to handle every lock and door situation, such as smart lock repair, lockout services, and more!

Discover what thousands of our customers already know: When you hire MacArthur Locks & Doors, you can expect us to be prompt, reliable, and professional in handling any door lock repair or installation. Contact us today to find out more about what we can offer.